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Messages

Chat with a company

Message a company, send photos and PDFs, and see when they read it.

Available onWebsiteiPhoneAndroid

Message the company about your trip: times, directions, anything.

Steps

Open Messages

Click Messages at the top. Your chats are on the left. Click one to open it.

Messages, with a chat with Demo Car Rental open

Write

Type in the box at the bottom and press Enter. Shift+Enter starts a new line.

The message box with the paperclip and the send button

Send photos or PDFs

Click the paperclip and choose your files: up to 5, 10 MB each.

Good to know

  • One chat per company. All your bookings with a company share it, and booking updates like Booking confirmed show there too.
  • Ticks: one tick means sent, two grey ticks delivered, two purple ticks seen.
  • A message didn't send? It says Not sent. Choose Retry, or Delete.
  • Asking before you book? Start the chat from the car page. Ask a company before you book
  • Something wrong? Report the chat or block the company from its ⋯ menu. Report or block

Still need help? Contact Rento support from your account on rento-ks.com.

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